Frequently Asked Questions

Last updated: 2 October 2026

How do I place an order?

Select your product and any available size or variant, add it to your cart, and proceed to checkout. Enter your complete delivery address and mobile number, select an available payment method, and place your order.

Where do you deliver?

We currently deliver only within our local service area around Partawal Tola, Devipur, Uttar Pradesh. Check your PIN code on the product page or contact us to confirm availability. Nationwide delivery is not currently available.

How long does delivery take?

Our expected delivery time is 1 day after order confirmation for available products in our local service area. Delivery may occasionally take longer because of availability, weather, or local disruptions.

Is delivery free?

Yes. Local delivery is currently free on all orders, with no minimum order value. Any future delivery charge will be displayed before you place your order.

How can I get an order update?

Can I return or exchange a product?

Yes. Please request a return or exchange within 3 days of receiving your order.

For size-related requests, keep the product unused and unwashed, with its original tags, packaging, and included accessories.

Can I return sale items or exchange an incorrect size?

Yes. Sale items and size-related issues are covered by our return and exchange policy. Please submit your request within 3 days of delivery. Exchanges depend on stock availability.

Who will collect my return?

Our delivery partner will collect the product from your home within our local service area. Our team will coordinate the pickup after reviewing your request. You do not need to arrange a courier yourself.

What if pickup happens after the 3-day return window?

Your request remains within the return window if you contacted us within 3 days of delivery, even if the arranged pickup takes place later.

What if the replacement size is unavailable?

You may choose a return and refund instead.

What should I do if my product is damaged, defective, or incorrect?

Contact us promptly with your order number and a description of the problem. Photographs can help us review the issue and arrange the appropriate return, replacement, or refund.

When will I receive my refund?

Approved refunds will be issued within 7 working days of inspection and approval of the returned product. Our team will confirm the refund method based on how your order was paid.

How do I contact customer support?

Phone: +91 9956809650
Email: support@bhavyamilbo.com

Address: BhavyaMilbo, Partawal Tola, Devipur, Uttar Pradesh – 273301, India.

Your rights under applicable consumer-protection laws are not limited by these FAQs.